Privacy Policy

1. Introduction

Welcome to Lufy ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music platform service, including our website, mobile applications, and related services (collectively, the "Service").

Lufy is a multi-tenant SaaS platform that enables musicians to create their own artist dashboards and mini-sites, manage their music catalogs, engage with fans, and monetize their content through subscriptions, beat sales, and merchandise.

2. Information We Collect

2.1 Information You Provide

• • Account information (name, email address, profile information)
• • Authentication data from third-party providers (Google, Spotify)
• • Music content and metadata (tracks, cover art, descriptions, genres)
• • Payment information (processed securely through Stripe)
• • Communications with us (support requests, feedback)
• • Artist profile information (bio, social links, branding)

2.2 Information We Collect Automatically

• • Usage data (plays, downloads, interactions with content)
• • Device information (IP address, browser type, operating system)
• • Analytics data (page views, session duration, user behavior)
• • Cookies and similar tracking technologies
• • Location data (general geographic location based on IP address)

3. How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve our Service
• • Process payments and manage subscriptions
• • Enable music streaming and content delivery
• • Provide analytics and insights to artists
• • Communicate with you about your account and our services
• • Personalize your experience and content recommendations
• • Detect, prevent, and address fraud and security issues
• • Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you explicitly consent to such sharing.

4.2 Service Providers

We work with third-party service providers including:

• • Stripe for payment processing
• • Cloud storage providers for content hosting
• • Analytics providers for usage insights
• • Email service providers for communications

4.3 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

4.4 Business Transfers

In connection with any merger, sale, or transfer of our business, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication systems, and regular security audits.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, though some information may be retained for legal or business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• • Access to your personal information
• • Correction of inaccurate information
• • Deletion of your information
• • Portability of your data
• • Restriction of processing
• • Objection to processing
• • Withdrawal of consent

To exercise these rights, please contact us at privacy@lufy.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: